Practical Implementation of a Secure AI Chatbot in a Cloud Environment

Katarina Jovanović , Dragan Đokić , Ksenija Zrnić
School of Engineering Management, University Union “Nikola Tesla”, Serbia
ilija.zivotic@fim.rs
DOI: 10.46793/BISEC25.134J

 

ABSTRACT: This paper presents the practical implementation of a secure AI chatbot in a cloud environment, with a focus on Amazon Web Services (AWS). The research ana-lyzes organizational structure, implementation goals, and challenges in deploying an AI chatbot. It also includes a comparative review of technologies, legal aspects related to copyrights, intellectual property protection, and defense mechanisms against cyberattacks. The proposed solution integrates AWS services such as Amazon Lex, Bedrock, S3, EC2, IAM, and WAF. The implementation ensures scalability, security, and compliance with legal frameworks, while results confirm improved business efficiency and resilience against threats

KEYWORDS: AI Chatbot, AWS, Cloud Computing.

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IZVOR: Proceedings of the 16th International Conference on Business Information Security BISEC’2025